Homelessness Learning Hub
The Homelessness Learning Hub offers a wealth of training opportunities for professionals in the homelessness services sector. With flexible options, case managers can access:
- Free Online Courses: Covering topics such as trauma-informed care, cultural competency, and housing-first practices.
- Webinars & Workshops: Live and recorded sessions led by experts in the field.
- Toolkits and Guides: Practical resources to complement training and improve service delivery.
These tools are designed to help case managers enhance their skills and provide effective, compassionate support to clients.
Homeless Trainings by Ryan Dowd
Ryan Dowd’s Homeless Trainings provide practical, scenario-based learning focused on building communication and conflict-resolution skills. Key features include:
- De-Escalation Techniques: Practical approaches to managing tense situations with empathy.
- Real-World Scenarios: Engaging video lessons that offer actionable strategies.
- Frequent Updates: New content on topics like handling challenging behaviors and setting boundaries.
This resource equips case managers with the tools to foster trust and reduce conflict in their daily interactions with clients.
Homeless & Housing Resource Center (HHRC)
The Homeless & Housing Resource Center bridges the gap between behavioral health and housing services, offering targeted training for case managers and other professionals. Resources include:
- Behavioral Health Trainings: Topics such as addressing co-occurring mental health and substance use disorders.
- Supportive Housing Modules: Strategies for integrating behavioral health care with housing solutions.
- Peer Learning Opportunities: Collaborative sessions to connect with other professionals in the field.
HHRC’s comprehensive training resources support case managers in delivering holistic care that meets the diverse needs of their clients.
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