Tell me more about homeless resources and trainings for case managers.

Homelessness 401

December 19, 2024

The 2024 editions of the Case Manager Newsletter will be geared

towards learning more about homelessness. For this newsletter,

let’s dive into homeless resources and trainings for case managers.

Resource Roundup

In this section, we’re spotlighting key platforms that provide valuable tools, data, and insights for case managers working to address homelessness. These resources are designed to support informed decision-making, develop effective strategies, and create meaningful change for individuals and communities.

The Homeless Hub

The Homeless Hub is a comprehensive resource offering cutting-edge research, toolkits, and policy recommendations to help address homelessness at local and national levels. With its wealth of information, case managers can find:

  • Evidence-based practices for supporting clients.
  • Data to guide program planning and advocacy efforts.
  • Reports on systemic issues like housing affordability and poverty.


Community Solutions – Built for Zero

Community Solutions’ Built for Zero initiative empowers communities to use data-driven strategies to address homelessness at a systems level. Key features include:

  • Case Studies: Success stories from communities that have achieved measurable reductions in homelessness.
  • Data Tools: Resources to track progress and identify gaps in services.
  • Collaboration Guides: Tools for fostering partnerships across agencies to create sustainable solutions.


Urban Institute – Housing and Homelessness Research

The Urban Institute offers research and data tools that dive deep into the root causes of homelessness and the solutions that work. Their work equips case managers with:

  • Detailed reports on housing affordability challenges and solutions.
  • Policy analysis for improving housing systems and safety nets.
  • Interactive tools to visualize trends and outcomes related to homelessness.

Training Toolbox

This section highlights essential training platforms that empower case managers to develop skills, adopt best practices, and navigate the complexities of working with people experiencing homelessness. These tools are designed to enhance professional growth and provide actionable strategies for addressing common challenges in the field.

Homelessness Learning Hub

The Homelessness Learning Hub offers a wealth of training opportunities for professionals in the homelessness services sector. With flexible options, case managers can access:

  • Free Online Courses: Covering topics such as trauma-informed care, cultural competency, and housing-first practices.
  • Webinars & Workshops: Live and recorded sessions led by experts in the field.
  • Toolkits and Guides: Practical resources to complement training and improve service delivery.

These tools are designed to help case managers enhance their skills and provide effective, compassionate support to clients.


Homeless Trainings by Ryan Dowd

Ryan Dowd’s Homeless Trainings provide practical, scenario-based learning focused on building communication and conflict-resolution skills. Key features include:

  • De-Escalation Techniques: Practical approaches to managing tense situations with empathy.
  • Real-World Scenarios: Engaging video lessons that offer actionable strategies.
  • Frequent Updates: New content on topics like handling challenging behaviors and setting boundaries.

This resource equips case managers with the tools to foster trust and reduce conflict in their daily interactions with clients.


Homeless & Housing Resource Center (HHRC)

The Homeless & Housing Resource Center bridges the gap between behavioral health and housing services, offering targeted training for case managers and other professionals. Resources include:

  • Behavioral Health Trainings: Topics such as addressing co-occurring mental health and substance use disorders.
  • Supportive Housing Modules: Strategies for integrating behavioral health care with housing solutions.
  • Peer Learning Opportunities: Collaborative sessions to connect with other professionals in the field.

HHRC’s comprehensive training resources support case managers in delivering holistic care that meets the diverse needs of their clients.

Membership Meetings

Did you know that valuable training opportunities and resources are available right in our community? One Roof’s Membership Meetings are a cornerstone for local case managers and organizations working to address homelessness. These meetings, hosted by the Continuum of Care (CoC) for Central Alabama, are designed to:

  • Provide Training Opportunities: Each meeting includes relevant training sessions on topics like coordinated entry, housing navigation, and best practices for client support.
  • Share Vital Updates: Stay informed on the latest local homelessness data, funding opportunities, and community initiatives.
  • Foster Collaboration: Build connections with fellow case managers and organizations who share the goal of ending homelessness in our community.


Membership in the CoC offers additional benefits, including access to resources, a platform to advocate for policy changes, and the ability to contribute to the region’s overall strategy for addressing homelessness.


How to Get Involved

  • Attend a Meeting: Meetings are held the first Thursday of each month and are open to anyone involved in homelessness services. Check out the schedule and details here.
  • Become a Member: Membership in the CoC enhances your ability to collaborate, access funding, and stay engaged with community-wide efforts. Click here for more information.


By attending these meetings and becoming a member of the Continuum of Care, case managers can ensure they are leveraging local resources while contributing to the larger goal of ending homelessness in Central Alabama.

Let's Learn More

Submit any newsletter topics or ideas that would be most beneficial to receive to info@oneroofonline.org.
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