Provided for new and returning data entry users as requested/needed; provides a basic walk-through of policies and ServicePoint data entry processes.

• Will include certification in ServicePoint

• Should only be requested for staff members, interns, and assistants who will be consistently (at least twice a week) entering data into ServicePoint

• Once certified, users must log in at least once every 30 days to maintain certification and access to the system.

*All trainings are virtual currently and trainees will need to have reliable internet and access to a computer to run the Webex.